Find a Window Installer you can trust near you.

Ultimately the double glazing company you use is responsible for the quality of work and to ensure your windows are of an excellent standard. This is why it’s important to get a warranty and use a Fensa registered installer. If problems emerge within a couple of years then it’s likely the installation was of a poor standard.Contact the double glazing company and have the issue repaired or new windows replaced. This doesn’t matter if you received a discount of free windows as part of the deal. As long as you entered into a contract the company is obliged to restore the windows.

• The glass has smashed from an impact such as a stone hitting it from a lawnmower
• You have been broken into and suspects used the window to gain entry
• The glass has blown (lost its airtightness) from constant water build-up around the seals, which is common in bathrooms
• Extreme weather or pressure changes have caused a crack

1. Including the beading (the plastic and rubber seals around the windows that can be removed), measure the width of the window frame.
2. Do the same for the height of the window, making sure you include the beading.
3. Then, take 10mm off each measurement, and you have the approximate size of your glass.

You don’t have to, especially if you’re on a budget. If you’re only replacing some, it’s a good idea to get all the windows on one side of your property replaced at the same time, so they all look the same. Be aware, obviously, huge savings could be had by having a number of windows replaced at the same time.

Most window installers will be able to provide you with one double glazed window and fit it for you. If you’re replacing one double glazed window in your home, ask them to try and source the same windows that you already have or find one that’s very similar. Externally, you probably won’t be able to notice the difference, but if your existing windows are very old there may be some exterior discolouration and the locks and handles might look slightly different.

If you want one double glazed window so you can fit it yourself, there are lots of online companies that can supply you with one window. However, window fitting is a skilled trade and you might want to consider whether you have the right tools and experience to fit it yourself. Of course, you’ll save money on installation costs, but if something goes wrong, you might end up shelling out to get it fixed anyway.

The other thing to consider is that any replacement windows need to be certified that they meet Building Regulations. If you fit the double glazed window yourself, you’ll need to apply to your local council building control officer to get a certificate that confirms that you fitted the window within the regulations. You’ll have to pay a fee for this, and it will be even more expensive if Building Control say that the window hasn’t been fitted within the regulations and you have to start again.

The alternative is to ask a reputable window installer that is registered with a self-certification scheme, like FENSA, to install the window. That means that they can self-certify that the window meets building regulations once they’ve finished the installation.

On the grand scale of things there isn’t a huge difference between B-rated windows and A-rated windows. Consumer watchdog Which? have calculated an extra 6.5% would be saved on energy bills with A rather than B rated panes. Be aware that A rated windows are slightly more expensive, however.

The energy efficiency of windows is measured using ratings, varying from A, the most efficient, to G, the least efficient. This scheme is run by the British Fenestration Council (BFRC). To comply with Building Regulations you’ll need windows of energy efficiency at least level C.

These days, buyers expect homes to have double glazing. People recognise the benefits of installing double glazing, so if you don’t have it installed you should consider it. You’ll increase your property’s value and give it a better chance of selling faster, since single glazed properties are also more likely to have problems with damp and mould which could put buyers off.

Whether you need toughened glass in your windows depends on where the windows are in your home or business. Toughened glass is sometimes referred to as tempered or safety glass, and it just means it’s stronger than the standard glass that’s usually offered with double glazed windows. So how do you know if you need it?

Toughened glass is useful in areas of your home where you might come into contact with the windows if you were to trip and fall. If you put your hands out to steady yourself on standard glass the chances are it would break into large sharp pieces with jagged edges. Of course, this means that you could seriously cut yourself if this were to happen. With toughened glass, the structure of the glass is changed so that if it breaks it shatters into lots of tiny pieces, minimising the risk to you if you were to fall on it.

You might want to use toughened glass in patio doors, low windows or frames next to doors. It just means that you will be safer if the unlikely happens and you or a family member falls through the glass. There are certain requirements through Building Regulations with windows at a certain level, but any reputable window installer should be able to go through these with you if you need to replace your windows with toughened glass. The regulations will only apply to new windows – there's no need to switch your windows to toughened glass early, but when you do come to replace them you’ll need to make sure they meet the standard.