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• The glass has smashed from an impact such as a stone hitting it from a lawnmower
• You have been broken into and suspects used the window to gain entry
• The glass has blown (lost its airtightness) from constant water build-up around the seals, which is common in bathrooms
• Extreme weather or pressure changes have caused a crack

1. Including the beading (the plastic and rubber seals around the windows that can be removed), measure the width of the window frame.
2. Do the same for the height of the window, making sure you include the beading.
3. Then, take 10mm off each measurement, and you have the approximate size of your glass.

Unfortunately, you can’t fix the glass on one side of a double glazed window. That’s because they’re sealed units – once one pane of glass is broken, that will break the seal and its thermal insulation properties will be lost.

The good news is that if your window frame is still looking great, there’s no need to replace that. You can simply replace the glass in the window, which will cost much less. You can look to spend around £250 on a sealed unit, whereas a whole replacement single window may cost up to £600.

When an installer comes to replace the glass in your double glazed window, they will survey the inside and outside of your home around the window, then move any furniture by the window so they’ve got access. They should then pop a dust sheet down to stop any debris from getting on your floor.

Then, the installer will carefully remove the beads from the frame. They will then lift the glass out of the frame and put it somewhere safe before cleaning out all of the dust and any debris that has found its way into the frame. Using spacers at the bottom of the frame, the installer will make sure that the sealed unit is square in the frame to get a good fit. Once they’re happy, they will replace the beading and make sure it looks perfect before cleaning up their tools.

You could have a go at replacing the glass on a double glazed window yourself, but it’s not recommended. Leave it to the professionals who will know exactly what to do and will be able to do it quickly and safely.

Some properties are unable to have double glazing, especially those in conservation areas or listed buildings. To counter this problem and still benefit from a warmer home and cheaper bills, secondary glazing is an option. Secondary glazing is a second pane fitted inside your original window. Secondary glazing will still save you around £105 yearly.

To install one small double glazed window, it will take anywhere between two hours and half a day. It will depend on whether one installer is fitting your window or two. And if you’re doing it yourself and don’t have any professional experience, it will take even longer.

When the window fitters arrive, they will make sure they’ve got safe access to the window and move any heavy furniture if they need to. Any good installer will lay down a dust sheet, but it’s a good idea to check that they’ve got one laid down before they start.

The first step any window installer will take is to double check the measurements of the new frame against your existing one. Hopefully it should match up, so then they’ll take the old window out. Then, they’ll insert the new frame into the aperture and bolt it into the concrete. They'll check it with a spirit level to ensure it’s even before moving onto the glass sealed unit.

The installer will place the glass into the aperture, then fit the beads to secure the glass in the frame. They’ll then use silicone and trim on the inside and outside to ensure the window looks perfect. You won’t be able to see where they’ve used sealants or trims because they’ll colour match them so it’s not noticeable. Then, they’ll tidy up all of their tools and the working area and let you know what needs to be done in terms of proving that the window meets building regulations. Most good installers are registered with a self-certification scheme, so will be able to issue a certification once the work is complete.

Double glazing frames don’t just have to come in uPVC and are available in other materials including aluminium and wood too. Wooden or timber windows are more suited to properties with a traditional look and are often the frame of choice for listed buildings and homes in conservation areas. When properly maintained wooden windows can last well for years but can be up to three times more expensive than uPVC.Aluminium is the strongest and most durable option. As a metal it is highly resistant to the UK’s changing weather conditions and won’t rust, warp, crack or peel. Aluminium offers a modern appeal and is available in a range of colours.

Removing a double glazed window can be quite labour intensive. If you decide to try it yourself, make sure you give yourself plenty of time, and wear gloves and goggles.

Begin by unscrewing all opening windows at the hinges and removing them. Then take away the beading and putty around any fixed panes and take them out too.

Once you’ve removed all the glass, use a saw to put angled cuts in the frame, and a bar and hammer to remove it in sections. You should remove the sill if you’re going to replace that too.

Finally, cut through any screws holding the frame into place with a hacksaw.