Find a Window Installer you can trust in Hornchurch.

• Impact from a stone or other object smashing the glass in a ‘bullseye’ effect
• The result of a break-in
• Extreme weather or changes in pressure causing a crack
• The sealed unit being ‘blown’, meaning that it’s no longer energy efficient due to air leaking out

1. Using a rubber mallet and a strong pallet knife, remove the beading around the window. You might think they’re part of the frame, but they’re actually separate on the inside of the frame and can be taken out by using pallet knife to prize them out. Start with one of the longest beads first and leave the top bead until last.
2. Give the glass a little tap to loosen it if it doesn’t come out straight away, then the whole unit should slide out easily. Just make sure it falls towards you and not back out onto the ground below!
3. Clear any debris that has found its way into the frame with a brush. Add spacers at the bottom of the frame – these could be pieces of plastic.
4. Get your new sealed unit (make sure you measure the glass before you buy one so you know which size to get) and carefully take it out of the packaging. Look for the British Standard mark – that shows you the bottom of the glass.
5. Lift the glass into the frame, starting with the bottom first, and make sure that it fits square in the frame before taking the spacers out.
6. Use a little washing up liquid to spread along the beads to make it easier when you slide them back into the frame. If they simply push and clip back in, you can use something like a block of wood to help you push them in correctly. Put them back in reverse order to how you took them out.

Whether you need toughened glass in your windows depends on where the windows are in your home or business. Toughened glass is sometimes referred to as tempered or safety glass, and it just means it’s stronger than the standard glass that’s usually offered with double glazed windows. So how do you know if you need it?

Toughened glass is useful in areas of your home where you might come into contact with the windows if you were to trip and fall. If you put your hands out to steady yourself on standard glass the chances are it would break into large sharp pieces with jagged edges. Of course, this means that you could seriously cut yourself if this were to happen. With toughened glass, the structure of the glass is changed so that if it breaks it shatters into lots of tiny pieces, minimising the risk to you if you were to fall on it.

You might want to use toughened glass in patio doors, low windows or frames next to doors. It just means that you will be safer if the unlikely happens and you or a family member falls through the glass. There are certain requirements through Building Regulations with windows at a certain level, but any reputable window installer should be able to go through these with you if you need to replace your windows with toughened glass. The regulations will only apply to new windows – there's no need to switch your windows to toughened glass early, but when you do come to replace them you’ll need to make sure they meet the standard.

Yes, of course! It’s common for people to replace just one double glazed window. One reason that people want to replace one window is that the sealed unit inside has failed. You’ll know if this has happened because you’ll be able to see condensation on the inside of glass, which gets frustrating because you can’t wipe it away. In this case, you can choose to simply replace the sealed unit or the entire frame, which you might want to do if it’s looking past its best.

When you’re replacing just one double glazed window, if you know the brand of your current windows you could ask your installer if they can source the same ones. This will help to keep them looking as similar as possible, although if your existing windows are very old you may notice some discolouration on the exterior compared to the new one, and locks and trickle vents might look different.

Replacing just one double glazed window shouldn’t take a qualified window fitter long, and could cost as little as £400. If you want to simply replace the sealed unit, that may only cost around £250. You could try to fit a new window yourself, but it’s worth bearing in mind that all replacement windows need to be certified that they’ve been installed to meet building regulations, so you’ll need to apply to your local building control officer who will come and inspect the work then issue a certificate. If you ask an installer who is registered with a self-certification scheme (like FENSA) to fit the window for you, they can issue the certificate themselves when they’ve finished the work.

• Thick gloves
• A hammer
• A broom
• A vacuum cleaner
• Thick-soled shoes
• Safety goggles

1. Put your gloves on and use the hammer to remove the rest of the glass. Make sure you hit the glass away from you.
2. Using the broom, sweep away any loose glass from the area, making sure you do both inside and outside.
3. Use your vacuum cleaner to remove any small pieces of glass that you might not have been able to see.

It depends on a few factors whether a new double glazed window will look different to existing ones. If your existing windows are very old, perhaps 10 years or more, then it’s likely that there will be some small differences.

The first thing to remember is that your double glazing is exposed to the elements as soon as it’s installed. So over time, unless you’re very good at cleaning and maintaining your windows, they’re likely to look a bit dirty. Window frames that are south-facing may also become slightly discoloured from the sun, so if you install a new window right next to it you might notice a difference.

Also, there have been lots of technical advances in windows over the years. If your existing windows are significantly older, you might notice a difference in the handles on openers, and if your existing windows were installed before 2010 they might not have trickle vents, which is an extra strip on the inside of your window to keep air flowing through your home. While it’s not a legal requirement for replacement windows to have trickle vents if the original one didn’t, it’s a good idea to have them installed as they help prevent condensation and mould.

The only truly noticeably different elements to a new double glazed window compared with existing ones are likely to be on the inside, which might not be a problem for you if you only have one window in a room. However, if you know the brand of your existing windows, you can ask your window installer if they can source the same ones. Even if they’ve been updated slightly, the difference should be minimal.

Aluminium windows have a range of benefits that make them a great alternative to uPVC windows. Developments in technology have meant that modern aluminium windows now have the same energy efficiency levels as uPVC. Plus, their strength and flexibility make them a more attractive choice to many homeowners, particularly for more modern buildings.

Aluminium frames are typically much thinner than uPVC frames, allowing more light in and wider views. The metal can also be moulded to suit custom shapes, making it ideal for unusually shaped windows. Aluminium windows are available in lots of different colours, so can be designed to suit a wide range of interiors and exteriors.