Find a Window Installer you can trust in Abertillery.

• The glass has smashed from an impact such as a stone hitting it from a lawnmower
• You have been broken into and suspects used the window to gain entry
• The glass has blown (lost its airtightness) from constant water build-up around the seals, which is common in bathrooms
• Extreme weather or pressure changes have caused a crack

1. Including the beading (the plastic and rubber seals around the windows that can be removed), measure the width of the window frame.
2. Do the same for the height of the window, making sure you include the beading.
3. Then, take 10mm off each measurement, and you have the approximate size of your glass.

Whether you need toughened glass in your windows depends on where the windows are in your home or business. Toughened glass is sometimes referred to as tempered or safety glass, and it just means it’s stronger than the standard glass that’s usually offered with double glazed windows. So how do you know if you need it?

Toughened glass is useful in areas of your home where you might come into contact with the windows if you were to trip and fall. If you put your hands out to steady yourself on standard glass the chances are it would break into large sharp pieces with jagged edges. Of course, this means that you could seriously cut yourself if this were to happen. With toughened glass, the structure of the glass is changed so that if it breaks it shatters into lots of tiny pieces, minimising the risk to you if you were to fall on it.

You might want to use toughened glass in patio doors, low windows or frames next to doors. It just means that you will be safer if the unlikely happens and you or a family member falls through the glass. There are certain requirements through Building Regulations with windows at a certain level, but any reputable window installer should be able to go through these with you if you need to replace your windows with toughened glass. The regulations will only apply to new windows – there's no need to switch your windows to toughened glass early, but when you do come to replace them you’ll need to make sure they meet the standard.

If you’ve got a problem with condensation and don’t have double glazing, you should find that getting new windows will help. Condensation is caused by warm air meeting a cold surface which then turns into water droplets. With two panes of glass, less heat will escape from your home and keep the window warmer, meaning when steam from the bathroom or kitchen touches your windows there should be less condensation.

If a window is double glazed, it has two panes of glass that have a space between them containing argon gas. The gas works as an insulator, keeping heat inside the house as well as reducing noise. It also strengthens the window.

Using a Fensa registered installer isn’t compulsory but it helps to protect you from cowboys and rogue traders. It will also make life a whole lot easier in regards to Building Regulations. Replacement windows must meet a certain energy efficiency rating and once fitted you need a certificate to show your installation complies. By using a Fensa registered company they’ll issue this certificate, otherwise you’ll need the council to look at the new windows.

Yes, of course! It’s common for people to replace just one double glazed window. One reason that people want to replace one window is that the sealed unit inside has failed. You’ll know if this has happened because you’ll be able to see condensation on the inside of glass, which gets frustrating because you can’t wipe it away. In this case, you can choose to simply replace the sealed unit or the entire frame, which you might want to do if it’s looking past its best.

When you’re replacing just one double glazed window, if you know the brand of your current windows you could ask your installer if they can source the same ones. This will help to keep them looking as similar as possible, although if your existing windows are very old you may notice some discolouration on the exterior compared to the new one, and locks and trickle vents might look different.

Replacing just one double glazed window shouldn’t take a qualified window fitter long, and could cost as little as £400. If you want to simply replace the sealed unit, that may only cost around £250. You could try to fit a new window yourself, but it’s worth bearing in mind that all replacement windows need to be certified that they’ve been installed to meet building regulations, so you’ll need to apply to your local building control officer who will come and inspect the work then issue a certificate. If you ask an installer who is registered with a self-certification scheme (like FENSA) to fit the window for you, they can issue the certificate themselves when they’ve finished the work.