Find a Window Installer you can trust in Tunbridge Wells.

• Thick gloves
• A hammer
• A broom
• A vacuum cleaner
• Thick-soled shoes
• Safety goggles

1. Put your gloves on and use the hammer to remove the rest of the glass. Make sure you hit the glass away from you.
2. Using the broom, sweep away any loose glass from the area, making sure you do both inside and outside.
3. Use your vacuum cleaner to remove any small pieces of glass that you might not have been able to see.

• Impact from a stone or other object smashing the glass in a ‘bullseye’ effect
• The result of a break-in
• Extreme weather or changes in pressure causing a crack
• The sealed unit being ‘blown’, meaning that it’s no longer energy efficient due to air leaking out

To install one small double glazed window, it will take anywhere between two hours and half a day. It will depend on whether one installer is fitting your window or two. And if you’re doing it yourself and don’t have any professional experience, it will take even longer.

When the window fitters arrive, they will make sure they’ve got safe access to the window and move any heavy furniture if they need to. Any good installer will lay down a dust sheet, but it’s a good idea to check that they’ve got one laid down before they start.

The first step any window installer will take is to double check the measurements of the new frame against your existing one. Hopefully it should match up, so then they’ll take the old window out. Then, they’ll insert the new frame into the aperture and bolt it into the concrete. They'll check it with a spirit level to ensure it’s even before moving onto the glass sealed unit.

The installer will place the glass into the aperture, then fit the beads to secure the glass in the frame. They’ll then use silicone and trim on the inside and outside to ensure the window looks perfect. You won’t be able to see where they’ve used sealants or trims because they’ll colour match them so it’s not noticeable. Then, they’ll tidy up all of their tools and the working area and let you know what needs to be done in terms of proving that the window meets building regulations. Most good installers are registered with a self-certification scheme, so will be able to issue a certification once the work is complete.

1. Using a rubber mallet and a strong pallet knife, remove the beading around the window. You might think they’re part of the frame, but they’re actually separate on the inside of the frame and can be taken out by using pallet knife to prize them out. Start with one of the longest beads first and leave the top bead until last.
2. Give the glass a little tap to loosen it if it doesn’t come out straight away, then the whole unit should slide out easily. Just make sure it falls towards you and not back out onto the ground below!
3. Clear any debris that has found its way into the frame with a brush. Add spacers at the bottom of the frame – these could be pieces of plastic.
4. Get your new sealed unit (make sure you measure the glass before you buy one so you know which size to get) and carefully take it out of the packaging. Look for the British Standard mark – that shows you the bottom of the glass.
5. Lift the glass into the frame, starting with the bottom first, and make sure that it fits square in the frame before taking the spacers out.
6. Use a little washing up liquid to spread along the beads to make it easier when you slide them back into the frame. If they simply push and clip back in, you can use something like a block of wood to help you push them in correctly. Put them back in reverse order to how you took them out.

After fitting your new windows, your installer should take away and dispose of your old windows. If you want to keep them, just let your installer know before they start work. The UPVC frames are melted down and used on the unseen parts of new windows. Aluminium frames are re-smelted and wooden are broken down and used as chipboard.

Aluminium windows have a range of benefits that make them a great alternative to uPVC windows. Developments in technology have meant that modern aluminium windows now have the same energy efficiency levels as uPVC. Plus, their strength and flexibility make them a more attractive choice to many homeowners, particularly for more modern buildings.

Aluminium frames are typically much thinner than uPVC frames, allowing more light in and wider views. The metal can also be moulded to suit custom shapes, making it ideal for unusually shaped windows. Aluminium windows are available in lots of different colours, so can be designed to suit a wide range of interiors and exteriors.

Most installers will not need you to be at home while they are fitting your windows. It is a good idea to be present though, just in case they have any questions for you and perhaps for your own peace of mind. If you cannot be there, you will need to arrange access to the property and/or agree securing the property at the end of the day.