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• The glass has smashed from an impact such as a stone hitting it from a lawnmower
• You have been broken into and suspects used the window to gain entry
• The glass has blown (lost its airtightness) from constant water build-up around the seals, which is common in bathrooms
• Extreme weather or pressure changes have caused a crack

1. Including the beading (the plastic and rubber seals around the windows that can be removed), measure the width of the window frame.
2. Do the same for the height of the window, making sure you include the beading.
3. Then, take 10mm off each measurement, and you have the approximate size of your glass.

As well as keeping your home warmer and reducing noise, you’ll notice a saving on your energy bills from installing double glazing. If you install A++ rated windows in your home after having single glazing, you could save up to £120 year on your energy bills. The Energy Saving Trust has more information.

• Impact from a stone or other object smashing the glass in a ‘bullseye’ effect
• The result of a break-in
• Extreme weather or changes in pressure causing a crack
• The sealed unit being ‘blown’, meaning that it’s no longer energy efficient due to air leaking out

Removing a double glazed window can be quite labour intensive. If you decide to try it yourself, make sure you give yourself plenty of time, and wear gloves and goggles.

Begin by unscrewing all opening windows at the hinges and removing them. Then take away the beading and putty around any fixed panes and take them out too.

Once you’ve removed all the glass, use a saw to put angled cuts in the frame, and a bar and hammer to remove it in sections. You should remove the sill if you’re going to replace that too.

Finally, cut through any screws holding the frame into place with a hacksaw.

After fitting your new windows, your installer should take away and dispose of your old windows. If you want to keep them, just let your installer know before they start work. The UPVC frames are melted down and used on the unseen parts of new windows. Aluminium frames are re-smelted and wooden are broken down and used as chipboard.

If a window is double glazed, it has two panes of glass that have a space between them containing argon gas. The gas works as an insulator, keeping heat inside the house as well as reducing noise. It also strengthens the window.

• Climate - If your window faces south, it will be subject to direct sunlight for a lot of the day. This tends to cause the sealed unit to fail more quickly – a south-facing window may last between 10-25 years. This is because the spacer bars will twist as the temperature rises and causes the adhesive holding them together to eventually fail.
• Moisture - Windows in kitchens and bathrooms tend to fail more quickly because they come into contact with moisture more often. For example, if water gets on your windowsill when you shower, the seal around the glass will come loose more quickly if it’s constantly wet.