Find a Window Installer you can trust in Suffolk.

• The glass has smashed from an impact such as a stone hitting it from a lawnmower
• You have been broken into and suspects used the window to gain entry
• The glass has blown (lost its airtightness) from constant water build-up around the seals, which is common in bathrooms
• Extreme weather or pressure changes have caused a crack

1. Including the beading (the plastic and rubber seals around the windows that can be removed), measure the width of the window frame.
2. Do the same for the height of the window, making sure you include the beading.
3. Then, take 10mm off each measurement, and you have the approximate size of your glass.

The energy efficiency of windows is measured using ratings, varying from A, the most efficient, to G, the least efficient. This scheme is run by the British Fenestration Council (BFRC). To comply with Building Regulations you’ll need windows of energy efficiency at least level C.

Some properties are unable to have double glazing, especially those in conservation areas or listed buildings. To counter this problem and still benefit from a warmer home and cheaper bills, secondary glazing is an option. Secondary glazing is a second pane fitted inside your original window. Secondary glazing will still save you around £105 yearly.

Removing a double glazed window can be quite labour intensive. If you decide to try it yourself, make sure you give yourself plenty of time, and wear gloves and goggles.

Begin by unscrewing all opening windows at the hinges and removing them. Then take away the beading and putty around any fixed panes and take them out too.

Once you’ve removed all the glass, use a saw to put angled cuts in the frame, and a bar and hammer to remove it in sections. You should remove the sill if you’re going to replace that too.

Finally, cut through any screws holding the frame into place with a hacksaw.

If you’ve got a problem with condensation and don’t have double glazing, you should find that getting new windows will help. Condensation is caused by warm air meeting a cold surface which then turns into water droplets. With two panes of glass, less heat will escape from your home and keep the window warmer, meaning when steam from the bathroom or kitchen touches your windows there should be less condensation.

Yes, of course! It’s common for people to replace just one double glazed window. One reason that people want to replace one window is that the sealed unit inside has failed. You’ll know if this has happened because you’ll be able to see condensation on the inside of glass, which gets frustrating because you can’t wipe it away. In this case, you can choose to simply replace the sealed unit or the entire frame, which you might want to do if it’s looking past its best.

When you’re replacing just one double glazed window, if you know the brand of your current windows you could ask your installer if they can source the same ones. This will help to keep them looking as similar as possible, although if your existing windows are very old you may notice some discolouration on the exterior compared to the new one, and locks and trickle vents might look different.

Replacing just one double glazed window shouldn’t take a qualified window fitter long, and could cost as little as £400. If you want to simply replace the sealed unit, that may only cost around £250. You could try to fit a new window yourself, but it’s worth bearing in mind that all replacement windows need to be certified that they’ve been installed to meet building regulations, so you’ll need to apply to your local building control officer who will come and inspect the work then issue a certificate. If you ask an installer who is registered with a self-certification scheme (like FENSA) to fit the window for you, they can issue the certificate themselves when they’ve finished the work.

1. Using a rubber mallet and a strong pallet knife, remove the beading around the window. You might think they’re part of the frame, but they’re actually separate on the inside of the frame and can be taken out by using pallet knife to prize them out. Start with one of the longest beads first and leave the top bead until last.
2. Give the glass a little tap to loosen it if it doesn’t come out straight away, then the whole unit should slide out easily. Just make sure it falls towards you and not back out onto the ground below!
3. Clear any debris that has found its way into the frame with a brush. Add spacers at the bottom of the frame – these could be pieces of plastic.
4. Get your new sealed unit (make sure you measure the glass before you buy one so you know which size to get) and carefully take it out of the packaging. Look for the British Standard mark – that shows you the bottom of the glass.
5. Lift the glass into the frame, starting with the bottom first, and make sure that it fits square in the frame before taking the spacers out.
6. Use a little washing up liquid to spread along the beads to make it easier when you slide them back into the frame. If they simply push and clip back in, you can use something like a block of wood to help you push them in correctly. Put them back in reverse order to how you took them out.