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• Impact from a stone or other object smashing the glass in a ‘bullseye’ effect
• The result of a break-in
• Extreme weather or changes in pressure causing a crack
• The sealed unit being ‘blown’, meaning that it’s no longer energy efficient due to air leaking out

You don’t have to, especially if you’re on a budget. If you’re only replacing some, it’s a good idea to get all the windows on one side of your property replaced at the same time, so they all look the same. Be aware, obviously, huge savings could be had by having a number of windows replaced at the same time.

Whether you need toughened glass in your windows depends on where the windows are in your home or business. Toughened glass is sometimes referred to as tempered or safety glass, and it just means it’s stronger than the standard glass that’s usually offered with double glazed windows. So how do you know if you need it?

Toughened glass is useful in areas of your home where you might come into contact with the windows if you were to trip and fall. If you put your hands out to steady yourself on standard glass the chances are it would break into large sharp pieces with jagged edges. Of course, this means that you could seriously cut yourself if this were to happen. With toughened glass, the structure of the glass is changed so that if it breaks it shatters into lots of tiny pieces, minimising the risk to you if you were to fall on it.

You might want to use toughened glass in patio doors, low windows or frames next to doors. It just means that you will be safer if the unlikely happens and you or a family member falls through the glass. There are certain requirements through Building Regulations with windows at a certain level, but any reputable window installer should be able to go through these with you if you need to replace your windows with toughened glass. The regulations will only apply to new windows – there's no need to switch your windows to toughened glass early, but when you do come to replace them you’ll need to make sure they meet the standard.

The energy efficiency of windows is measured using ratings, varying from A, the most efficient, to G, the least efficient. This scheme is run by the British Fenestration Council (BFRC). To comply with Building Regulations you’ll need windows of energy efficiency at least level C.

These days, buyers expect homes to have double glazing. People recognise the benefits of installing double glazing, so if you don’t have it installed you should consider it. You’ll increase your property’s value and give it a better chance of selling faster, since single glazed properties are also more likely to have problems with damp and mould which could put buyers off.

Some properties are unable to have double glazing, especially those in conservation areas or listed buildings. To counter this problem and still benefit from a warmer home and cheaper bills, secondary glazing is an option. Secondary glazing is a second pane fitted inside your original window. Secondary glazing will still save you around £105 yearly.

Aluminium windows have a range of benefits that make them a great alternative to uPVC windows. Developments in technology have meant that modern aluminium windows now have the same energy efficiency levels as uPVC. Plus, their strength and flexibility make them a more attractive choice to many homeowners, particularly for more modern buildings.

Aluminium frames are typically much thinner than uPVC frames, allowing more light in and wider views. The metal can also be moulded to suit custom shapes, making it ideal for unusually shaped windows. Aluminium windows are available in lots of different colours, so can be designed to suit a wide range of interiors and exteriors.

• Washing up liquid
• Glass cleaner
• A lint-free cloth or rag
• A putty knife
• A paper plate
• Acetone