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Whether you need toughened glass in your windows depends on where the windows are in your home or business. Toughened glass is sometimes referred to as tempered or safety glass, and it just means it’s stronger than the standard glass that’s usually offered with double glazed windows. So how do you know if you need it?

Toughened glass is useful in areas of your home where you might come into contact with the windows if you were to trip and fall. If you put your hands out to steady yourself on standard glass the chances are it would break into large sharp pieces with jagged edges. Of course, this means that you could seriously cut yourself if this were to happen. With toughened glass, the structure of the glass is changed so that if it breaks it shatters into lots of tiny pieces, minimising the risk to you if you were to fall on it.

You might want to use toughened glass in patio doors, low windows or frames next to doors. It just means that you will be safer if the unlikely happens and you or a family member falls through the glass. There are certain requirements through Building Regulations with windows at a certain level, but any reputable window installer should be able to go through these with you if you need to replace your windows with toughened glass. The regulations will only apply to new windows – there's no need to switch your windows to toughened glass early, but when you do come to replace them you’ll need to make sure they meet the standard.

Most installers will not need you to be at home while they are fitting your windows. It is a good idea to be present though, just in case they have any questions for you and perhaps for your own peace of mind. If you cannot be there, you will need to arrange access to the property and/or agree securing the property at the end of the day.

If a window is double glazed, it has two panes of glass that have a space between them containing argon gas. The gas works as an insulator, keeping heat inside the house as well as reducing noise. It also strengthens the window.

• Washing up liquid
• Glass cleaner
• A lint-free cloth or rag
• A putty knife
• A paper plate
• Acetone

Ultimately the double glazing company you use is responsible for the quality of work and to ensure your windows are of an excellent standard. This is why it’s important to get a warranty and use a Fensa registered installer. If problems emerge within a couple of years then it’s likely the installation was of a poor standard.Contact the double glazing company and have the issue repaired or new windows replaced. This doesn’t matter if you received a discount of free windows as part of the deal. As long as you entered into a contract the company is obliged to restore the windows.

All new windows come with an energy efficiency rating from A to G. A is best, while G is the lowest rating. Anything above C is considered good, but these days most companies will be able to supply you with A-rated windows to maximise your energy efficiency.

How long your aluminium windows will last depends on their quality. They should last 20 -30 years at least, but have been known to stay in good condition for up to 45 years. This is considerably longer than uPVC and wooden double glazing.

Double glazing is made up of two layers of glass, with a layer of argon gas in between. This type of glass can be used in Aluminium windows. The gas is a poor insulator, helping heat to stay in your home and making your windows more efficient. As well as trapping the argon gas, the second layer of glass reduces the amount of noise that enters your property, and helps to make your windows stronger and more secure.