Air Conditioning in Barkingside
Pre work:Glow Green offers Air Conditioning and Heating services. They are based in Bournemouth and cover a number of areas across the UK.
See what previous customers have to say about Glow Green. Our closed review system ensures that only genuine customers are able to leave reviews, so you know you're reading real feedback about Glow Green. Read honest reviews left by 397 of their customers.
Guidelines given with a relatively high price.
Prompt and courteous
To expensive but excellent phone information. Very supportive for advice
promt reply to my inquiry, awaiting a second visit and solution/price to my problem.
No comment left
Friendly staff. Great sub contractors. Pleasant experience from start to finish. Very happy with my panels and batteries. Particular call out for Liam the sales person. We had numerous conversations whilst I was working out what my best setup would be. I simply didn’t feel the need to shop around and when talking to others it turns out it was a good price after all.
Too expensive
Very good response; a very informative and pleasant initial chat with very prompt follow-up with detailed quotations.
Quick response
I wouldn’t recommend them. It was really hard work to get from initial contact to getting the system installed. Their communication was absolutely diabolical, the salesmen / system designers are not very knowledgeable, their scheduling is all over the place and there seems to be no single project manager. I stated my requirements right at the start but as equipment availability issues caused delays, they started providing revised builds with equipment that was not compatible with my requirements. I'm sure that I could have had a more efficient system from the same equipment if they had actually come and done a site survey. The guy sorting out the G99 DNO application was really good, he got a lot of answers for me where other people in the company had failed, and the sub-contractor installers were brilliant.
I wouldn’t recommend them. It was really hard work to get from initial contact to getting the system installed. Their communication was absolutely diabolical, the salesmen / system designers are not very knowledgeable, their scheduling is all over the place and there seems to be no single project manager. I stated my requirements right at the start but as equipment availability issues caused delays, they started providing revised builds with equipment that was not compatible with my requirements. I'm sure that I could have had a more efficient system from the same equipment if they had actually come and done a site survey. The guy sorting out the G99 DNO application was really good, he got a lot of answers for me where other people in the company had failed, and the sub-contractor installers were brilliant.
Satisfactory initial phone call. But after giving my email address and receiving a promise to be sent further information I have, a week later, not heard anything. And Quotatis don't offer a ready way for me to reactivate the contact.
So far so good. I've submitted endless photos to their app and still more are being requested. I would have preferred one request with all of images and bills required rather than further requests. Other than that happy so far - but it is early days at this stage
Liars and con men. Strictly advised that the job must be completed this week 31st March 2023; I do not have any hot water. It was agreed in writing that it would be done. I paid half of the cost upfront and then received an email saying would not be completed until 14th April 2023 so I stated that I did not want to use them. They then both verbally and by email confirmed that the job would be completed on 31st March 2023. The day before delivery of the boiler they have sent a reschedule back to 14th April this year. I have emailed, sent a cancellation form, and telephoned, but they have not responded and do not answer the phone. They clearly stated the remaining fees would not be taken from my credit card until the job was completed and are now saying it will be taken on the morning of the intended start date and then if there is a problem I can call them. I have contacted Trading Standards and my credit card company. Disgraceful.
No further action taken
Very pushy sales which we aren't happy with
Excellent value.
The gas fitters arrived on time, were extremely efficient, friendly and tidy. A credit to Glowgreen.
quite pushy, didn't listen to my needs.
Pleasant sales person and a decent quote given
ALL good
Absolutely rubbish !
unable to provide the service i wanted
They are good at calling you until they secure a sale, then it all goes downhill. If you phone for updates you can be waiting on the phone for over 20 minutes and each time you get through you get a different story. I had the boiler delivered more than a week ago and they don't have anyone to install it. I have just cancelled my order and awaiting the cancelation team to get in touch to arrange to have the boiler picked up.
Seemed OK
A very helpful response from the firm, who would have been pleased to undertake the work of installing air source heat pumps, However we decided not to proceed because there is likely to be a Borough-wide scheme where the Borough arranges for companies to quote for doing the work several houses, which we think will be cheaper.
Large variation in price and specification given some misleading and/or omissions in technical and financial legalities
Very knowledgeable, helpful, and responsive.
although we had a very good offer we decided that it would not be cost effective for us to proceed
We have decided to go with them to install a PV panel & battery system
Go Green was the only one who contacted me for a chat ref sola panels , The rep was very polite and gave us all the details of the fixtures . Mind you I am wondering why I paid £1,000 more for the rated price for Sola And battery ,
Weather held them back for 3 days ,I held the solar in my house ,thee electrician come the the dated day and put the electric,s in ,the 3 days later the solar panels were put up ,they worked hard and did a good job of work , Ps ,why did I pay a £1,000 more .
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i works
No comment
I can't leave the feed back just after quote
Appears to be very professional company providing excellent product and advice. Glow Green provided me with a comprehensive solar panel system quote supported with all the relevant technical information to make an informed decision. However, on this ocassion,due to the economic uncertainty surrounding energy costs, I have decided to delay go ing ahead with a solar panel installation.
Glad to be rid of them
Lawrence Kendrick from Glow Green contacted me on the first day of my enquiry
They don't repair my make of boiler.
Very professional and helpful. Easy to get a quote for our needs
No reflection on the company - they do not provide the service we requested!
It's a complex job and I didn't feel they were really going to be up for it or be able to provide the follow up work I will require in the future.
Whilst they were the cheapest quote their proposal was not as detailed or user friendly as other companies.
Telephone call only
Yes the industry has become massively busy, but overlooking your customers is a 'ticking time bomb'. Better communication needed for installation details and progress leading up to install date. A project poc should have been properly appointed. Always have to chase up queries and sit rep, this does not instill confidence for such a large investment.
Just quick valuation given based on size of property
Competitive price products pretty much the same as most other companies
Very reassuring account manager who took time to answer all my questions fully and thoroughly and went out of his way to simplify process.
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-1 / Sent a text message asking me to call them, helpful people.
were quick to call.
-1 / much too dear
Keen and very pleasant folk
Efficient, informative and professional without being pushy. Gave me the information I needed to make.my own decision.
Very helpful
Excellent work done 10
Phone call only asked questions said for me find out before quoting if able to have what wanted?
I haven't actually talked to anyone yet, I have applied to one source, and am seeing what happens to them, before I go for any others.
very clear and helpful
Great boiler and looks nice
Second to contact my preferred option
Great company, James is a top guy, just not as competitive on price as eon next and their interest free. Shame because if they price matches we would probably go with them.
Interesting will be ringing tomorrow
professional, very quick response
No personal contact
N/a
Knowledgeable, polite courteous, and kept to time, great at matching call backs to agreed times, fitting in well with busy professional working life. Thank YOU.
Good
Too expensive for this disabled person
Survey and quote not done yet.
good report with detail
Very satisfactory
Very fast call back and good customer service, but did not provide boiler servicing (which was the only service I requested on the form).
Only provided quote via satellite imaging. Am rather concerned about reviews on Trust pilot regarding the reliability if this company
Just did quote on the phone, so no contact as yet, disappointed we have had only 1 refer
No comment left
Fab
All seemed very good. One drawback, I asked to pay by bank transfer, and was told their system required full payment up front, not a condition I could accept. 50% up front and balance after satisfactory completion of the job would have been acceptable, but company was inflexible. Sadly, I had to go elsewhere.
Excellent quotes by all concerned
Very factual and detailed. No opinion on potential savings
I like my corner tesco with all fresh food. Reasonable price and good service are always
Great at talking ... not so great at delivering
I don't trust a company that does not review the premises.
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Really helpful & positive! Useful advice!
........
Positive advice, clear and concise no pressure at all. Overall a stress free experience ce
Tom was very helpful and answered all our questions
It's ok
Found glow green slow and hard to make contact with
They did an initial contact then no other contact from them. Tried to contact them but no response
1st class advisor quick quote
Didn't have a quote
Very professional
Email contact only
Very good company
Very professional explaining everything well so we understood everything that would happen from start to finish
