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1. Using a rubber mallet and a strong pallet knife, remove the beading around the window. You might think they’re part of the frame, but they’re actually separate on the inside of the frame and can be taken out by using pallet knife to prize them out. Start with one of the longest beads first and leave the top bead until last.
2. Give the glass a little tap to loosen it if it doesn’t come out straight away, then the whole unit should slide out easily. Just make sure it falls towards you and not back out onto the ground below!
3. Clear any debris that has found its way into the frame with a brush. Add spacers at the bottom of the frame – these could be pieces of plastic.
4. Get your new sealed unit (make sure you measure the glass before you buy one so you know which size to get) and carefully take it out of the packaging. Look for the British Standard mark – that shows you the bottom of the glass.
5. Lift the glass into the frame, starting with the bottom first, and make sure that it fits square in the frame before taking the spacers out.
6. Use a little washing up liquid to spread along the beads to make it easier when you slide them back into the frame. If they simply push and clip back in, you can use something like a block of wood to help you push them in correctly. Put them back in reverse order to how you took them out.

Whether you need toughened glass in your windows depends on where the windows are in your home or business. Toughened glass is sometimes referred to as tempered or safety glass, and it just means it’s stronger than the standard glass that’s usually offered with double glazed windows. So how do you know if you need it?

Toughened glass is useful in areas of your home where you might come into contact with the windows if you were to trip and fall. If you put your hands out to steady yourself on standard glass the chances are it would break into large sharp pieces with jagged edges. Of course, this means that you could seriously cut yourself if this were to happen. With toughened glass, the structure of the glass is changed so that if it breaks it shatters into lots of tiny pieces, minimising the risk to you if you were to fall on it.

You might want to use toughened glass in patio doors, low windows or frames next to doors. It just means that you will be safer if the unlikely happens and you or a family member falls through the glass. There are certain requirements through Building Regulations with windows at a certain level, but any reputable window installer should be able to go through these with you if you need to replace your windows with toughened glass. The regulations will only apply to new windows – there's no need to switch your windows to toughened glass early, but when you do come to replace them you’ll need to make sure they meet the standard.

• Thick gloves
• A hammer
• A broom
• A vacuum cleaner
• Thick-soled shoes
• Safety goggles

1. Put your gloves on and use the hammer to remove the rest of the glass. Make sure you hit the glass away from you.
2. Using the broom, sweep away any loose glass from the area, making sure you do both inside and outside.
3. Use your vacuum cleaner to remove any small pieces of glass that you might not have been able to see.

Using a Fensa registered installer isn’t compulsory but it helps to protect you from cowboys and rogue traders. It will also make life a whole lot easier in regards to Building Regulations. Replacement windows must meet a certain energy efficiency rating and once fitted you need a certificate to show your installation complies. By using a Fensa registered company they’ll issue this certificate, otherwise you’ll need the council to look at the new windows.

All new windows come with an energy efficiency rating from A to G. A is best, while G is the lowest rating. Anything above C is considered good, but these days most companies will be able to supply you with A-rated windows to maximise your energy efficiency.

On the grand scale of things there isn’t a huge difference between B-rated windows and A-rated windows. Consumer watchdog Which? have calculated an extra 6.5% would be saved on energy bills with A rather than B rated panes. Be aware that A rated windows are slightly more expensive, however.

If a window is double glazed, it has two panes of glass that have a space between them containing argon gas. The gas works as an insulator, keeping heat inside the house as well as reducing noise. It also strengthens the window.

Double glazing frames don’t just have to come in uPVC and are available in other materials including aluminium and wood too. Wooden or timber windows are more suited to properties with a traditional look and are often the frame of choice for listed buildings and homes in conservation areas. When properly maintained wooden windows can last well for years but can be up to three times more expensive than uPVC.Aluminium is the strongest and most durable option. As a metal it is highly resistant to the UK’s changing weather conditions and won’t rust, warp, crack or peel. Aluminium offers a modern appeal and is available in a range of colours.